What is what to do when iphone screen goes black but is still on?

Here's some information about what to do when your iPhone screen goes black but the phone is still on:

It's frustrating when your iPhone screen suddenly goes black, but the device is still powered on. This can be caused by a number of things, from minor software glitches to more serious hardware problems. Here's a breakdown of troubleshooting steps:

  • Force Restart: This is the first and easiest thing to try. A force restart can often resolve minor software glitches that are causing the screen issue. The method varies depending on your iPhone model. Search online using a guide to "Force Restart": Force Restart.

  • Check for Low Battery: Although it seems counterintuitive since the phone is on, a critically low battery can sometimes cause the screen to go black even before the phone completely shuts down. Plug your iPhone into a charger and let it charge for at least 15-30 minutes. See if the screen turns back on after that. Check your "Battery": Battery.

  • Check for External Damage: Examine your iPhone for any signs of physical damage, such as cracks or dents. Damage may have caused the screen to go black. If there is "External Damage": External Damage you should call for a repair.

  • Try Connecting to a Computer: Connect your iPhone to a computer and see if it's recognized by iTunes (on a PC) or Finder (on a Mac). If your computer detects your iPhone, it indicates the phone is still functional, even if the screen is black. This might help with further troubleshooting or data recovery. Check for "iTunes": iTunes

  • Check for Software Update: After connecting your device to your computer, use iTunes or Finder to see if your iPhone needs an update. If you see an available software update, install it. Be sure that you have a "Software Update": Software Update.

  • Try DFU Restore (Advanced): This is a more drastic step and should only be attempted if the previous steps haven't worked. A DFU (Device Firmware Update) restore completely erases and reinstalls the iPhone's operating system. Warning: This will erase all data on your iPhone, so it's best to try other options first. Search online on how to perform a "DFU Restore": DFU Restore.

  • Hardware Issues: If none of the above steps work, it's likely that you have a hardware problem with your iPhone's screen or other internal components. In this case, you'll need to contact Apple Support or take your iPhone to an authorized repair shop for diagnosis and repair. If you think that is the case you may call for "Apple Support": Apple Support.